Previous incidents

May 2026
No incidents reported
April 2026
Apr 15, 2026
1 incident

Delay in Queued Calls

Degraded

Resolved Apr 15, 2026 at 9:45am UTC

The issue was resolved and we have taken steps to avoid recurrence of this in future.

1 previous update
Apr 13, 2026
2 incidents

Post call data degradation

Degraded

Resolved Apr 14, 2026 at 10:30am UTC

Post-call processing has resumed normally. We are actively monitoring to ensure stability.

1 previous update

Delay in processing calls

Degraded

Resolved Apr 13, 2026 at 12:15pm UTC

The issue has been fully resolved and affected calls have been processed accordingly.

2 previous updates
Apr 09, 2026
1 incident

Twilio is down

Downtime

Resolved Apr 9, 2026 at 7:38am UTC

Twilio recovered.

1 previous update
March 2026
Mar 11, 2026
1 incident

Delay in processing active calls

Degraded

Resolved Mar 11, 2026 at 12:00pm UTC

The post-call processing degradation has been fully resolved. All calls should now reflect their correct status. We apologize for any inconvenience caused.

1 previous update